A living, unique and vibrant painting.
Koun Fayakoun
A 25 x 25 cm canvas, 100% cotton.
Exchange and Refund Policy:
Right of Withdrawal:
The customer has a period of 2 days from receipt of the order to exercise his right of withdrawal without having to give reasons or pay penalties, with the exception of return costs.
Return Eligibility Conditions:
Personalized products can only be returned if they are defective, damaged during delivery, or if an error has been made on our part.
The product must be returned in its original packaging.
Return Procedure:
The customer must inform our customer service of their intention to return the product before shipping the package.
A returns number may be assigned to facilitate the process.
Return costs:
Return costs linked to a withdrawal are the responsibility of the customer, except in the event of a defective product or an error on our part.
Exchange or Refund:
In the event of a defective product or an error on our part, the customer can choose between an exchange of the product or a full refund.
For other returns, a refund will be made after receipt and verification of the returned product.
Reimbursement deadline:
The refund will be made within 3 days after receipt of the returned product.
Contact :
For any questions or return requests, please contact our customer service at: hikmacalligraphy@gmail.com
Delivery Conditions:
Delivery Methods:
We offer several delivery methods to meet your needs:
Standard Shipping: Estimated delivery time, 3-7 business days.
Delivery to relay point.
Delivery Costs:
Delivery costs vary depending on the method chosen and the destination.
Orders over a certain amount are eligible for free shipping.
Order Tracking:
A tracking number will be provided as soon as your order is shipped, allowing you to follow its journey until delivery.
Packaging:
Our products are carefully packaged to ensure they reach you in perfect condition.
Personalized paintings are securely packaged to avoid damage in transit.
Returns and Replacements:
In case of product damaged in transit, please contact us within 2 days of receipt with photos of the product and packaging.
We will replace the damaged product or provide a refund, depending on your preference.
Customer Service:
For any questions regarding delivery or for additional information, do not hesitate to contact our customer service at: hikmacalligraphy@gmail.com